Privacy policy

1. General Provisions

This Privacy Policy defines the procedure for collecting, using, storing, and protecting the personal data of users of the website https://shemax.ua/ (hereinafter — "Website").

The processing of personal data is carried out in accordance with the Law of Ukraine "On Personal Data Protection," and in the case of processing data of individuals located in the European Union — in accordance with Regulation (EU) 2016/679 (GDPR).

The personal data controller is:
Private Enterprise "Shemax Company"
EDRPOU: 37453702
89423, Zakarpattia region, Uzhhorod district,
Koncovo village, 168 Myru Street

Personal data controller (Poland):
SHEMAX GLOBAL Sp. z o.o.
NIP: 6343009340
3 Maja Street 22/2C
40-096 Katowice
Poland
Tel.: +48 452 845 907

Hereinafter — "Company".

2. What Personal Data We Collect

2.1 Data Provided Voluntarily

When filling out forms on the Website or communicating with us, you may provide:

  • First and last name
  • Email address
  • Phone number
  • Country of residence
  • Other information necessary to process your request

2.2 Data Collected Automatically

When using the Website, the following data may be collected automatically:

  • IP address
  • Browser and device type
  • Date and time of visit
  • Pages you visit
  • Referral source
  • Cookie data

3. Legal Grounds and Purpose of Processing

We process personal data on the following grounds:

  • Your consent;
  • Necessity for the performance of a contract or preparation for its conclusion;
  • Legitimate interest of the Company;
  • Compliance with legal requirements.

Personal data is used for the following purposes:

  • Responding to inquiries;
  • Communication regarding products and potential cooperation;
  • Order processing;
  • Improving the Website functionality;
  • Conducting analytics and marketing research;
  • Sending informational materials (with your consent).

4. Transfer of Personal Data

The Company does not sell personal data.

Data may be transferred to:

  • Official distributors in the respective region;
  • IT service providers and analytics service providers;
  • Government authorities in cases provided by law.

In the case of international transfer of personal data, the Company ensures an adequate level of protection in accordance with applicable law.

5. Data Retention Period

Personal data is stored for the period necessary to achieve the purpose of its processing or in accordance with legal requirements.

6. Protection of Personal Data

The Company implements appropriate technical and organizational measures to protect personal data from:

  • Unauthorized access;
  • Loss;
  • Alteration or destruction;
  • Illegal dissemination.

7. User Rights

In accordance with applicable law, you have the right to:

  • access your personal data;
  • request the correction or updating of your personal data;
  • request the deletion of your personal data;
  • restrict or object to the processing of your personal data;
  • receive your personal data in a structured format (the right to data portability);
  • withdraw your consent to the processing of your personal data at any time.

To exercise any of the above rights, including submitting a request for the deletion of your personal data, you may contact us by email at: info@shemax.ua.

We will review your request and respond within 30 calendar days, unless a longer period is required by applicable law.

Please note that, in certain cases, the Company may retain specific personal data where necessary to comply with legal, accounting, tax, warranty, or contractual obligations.

8. Cookies

The Website uses cookies for:

  • Ensuring proper functioning (necessary cookies);
  • Analytics and performance improvement (analytical cookies);
  • Marketing purposes (with your consent).

Non-essential cookies are used only after obtaining your consent.

You can change your cookie settings in your browser or through the consent management banner.

9. Changes to the Policy

The Company may periodically update this Policy. The current version is always available on the Website.

10. Contact Information

For all questions related to personal data processing, you can contact:

Personal Data Controller (Ukraine):
Private Enterprise "Shemax Company"
EDRPOU: 37453702
89423, Zakarpattia region, Uzhhorod district,
Koncovo village, 168 Myru Street

Personal Data Controller (Poland):
SHEMAX GLOBAL Sp. z o.o.
NIP: 6343009340
3 Maja Street 22/2C
40-096 Katowice
Poland
Tel.: +48 452 845 907